Supervisor Panel
App for call-center management
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Sự miêu tả
The app allows the supervisor to monitor and control the operators’ work in real-time mode.
With the Supervisor Panel you can:
- check the operator’s status (occupied/free), his or her group or queue number;
- assign or remove an operator to/from the queue;
- put an operator on hold and back;
- listen in, join, couch calls;
- forward the call to another operator via interface;
- get the call-center stats.
To learn more about how to work with the app, read a thorough guide on our website.
Requirements
- Bitrix24: Cloud or Self-Hosted editions with active key license;
- FreePBX v.13 onwards.
How it works
The app receives users’ and other info — about the queues, ongoing calls, etc. — from Bitrix24 and Asterisk and displays it in a real-time mode.
PriceAt the moment, you can purchase the app for 3, 6, and 12 months.
We accept payments made via bank card and bank transfer. Closing documents are available upon request for payments starting from €279.
Period (months) | Price, € |
1 | 49 |
3 | 147 |
6 | 279 (-5%) |
12 | 529 (-10%) |
To buy the app, text us in Chat, and we will contact you right back.
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